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Vacancies

Life Pooled Fund Administrator (Prescient Fund Services)

Reporting line

Manager: Investor Services

Location

Westlake, Cape Town

Business Unit

Prescient Fund Services
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Prescient Fund Services (PFS) is a registered section 13B administrator and supplies administration services in respect of Life Policies and Retirement Funds. These Policies and Retirement Funds provide investors with access to a range of investment options. The role of Life Pooled Fund Administrator is to take responsibility for all processing and client service activities relating to Life Pooled Funds and policies.

DUTIES & RESPONSIBILITIES

  • Processing/capturing new fund/instrument details.
  • Processing/capturing new policyholder applications & details.
  • Processing/issuing policy documents to policyholders.
  • Processing/maintaining the Finswitch profile including fund loading and linking.
  • Processing/capturing all manual and Finswitch instructions received, including investments/disinvestments/switches.
  • Processing banking payments, including accurate amounts/payee details.
  • While authorising, ensuring all details are processed/captured accurately.
  • Processing monthly management & admin fees.
  • Daily reporting on pending instructions to asset managers timeously.
  • Daily reporting to clients (policyholders, asset managers & external administrators) timeously, including importing prices (internal and external) into the liability system
  • Monthly reporting to clients (policyholders, asset managers & external administrators) timeously, including special requests/additional reporting agreed on.
  • Monitoring of the workflow inbox & responding to emails timeously, including following up on existing pending cases – be it with the client or with other teams within the business.
  • Investigating and resolving routine/general queries and processing corrections if needed.
  • Responding to valuation statement requests.
  • Responding to Audit and Reg28 look-through requests.
  • Managing workload and prioritising tasks.
  • Establishing professional working relationships which includes other teams within the business, and willingness to help team members if need be (teamwork).
  • Establishing professional working relationships with the clients (policyholders, asset managers & external administrators).

REQUIRED EXPERIENCE

  • 2-5 years related experience in a similar administration environment with knowledge of Life Policies and Retirement Funds.
  • Experience with working on various systems / applications (e.g. Excel, PowerPoint, Word, Investor Services portals, Finswitch).

REQUIRED QUALIFICATIONS

  • Matric as a minimum qualification.
  • Post Graduate Degree / Diploma in Commerce, Finance, Administration.

KEY COMPETENCIES

  • Initiative-taker who is willing to take on responsibility for a wide array of tasks.
  • Highly methodical with strong interest and experience in administration.
  • High level of integrity and dependability.
  • Ability to work under limited supervision.
  • Team player.
  • Ability to work in a busy and pressurised environment.
  • A focus on diligence.
  • Ability to communicate well in verbal and written form.
  • Strong client orientation.  

WHY THIS ROLE?

This is your opportunity to join a talented team of Administrators with a wealth of experience in the industry. You will be joining an entrepreneurial and nimble environment where ideas and solutions to obstacles are always encouraged.

INTERESTED?
APPLY NOW

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WE ARE A MULTINATIONAL BUSINESS.

South Africa

  • South Africa
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+27 21 700 3600

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