HR Operations Specialist (Prescient Centralised Services)

DUTIES & RESPONSIBILITIES

• HR Operations Management
  • Overseeing day-to-day HR processes such as onboarding, offboarding, employee records management, and benefits administration. Support in optimizing HR workflows to streamline various processes. 
  • Manage employee benefits programs and vendor relationships
  • Implementing and maintaining HR policies and procedures to ensure compliance with legal and organisational standards.
• Process Innovation and improvement 
  
  • Identifying areas for process optimisation within HR operations. Identify and implement automation opportunities to reduce manual effort and improve scalability
  • Collaborate cross-functionally to enhance operational agility and responsiveness
  • Leading or supporting HR projects aimed at improving efficiency and employee experience.

• Systems and data management 
  
  • Own the HRIS ecosystem, ensuring data accuracy, system integration, and reporting capabilities
  • Leverage analytics to inform workforce trends, engagement, and retention strategies
  • Coordinating HR systems and ensuring data integrity within HR information systems, specifically Sage 300 People 
  • Maintain and improve HR systems and databases

• Employee Reporting
  
  • Compiling and analysing employee data (e.g. headcount, turnover, transformation metrics etc).
  • Preparing regular and ad hoc HR reports for internal stakeholders and management.
  • Annual Skills reporting (WSP/ATR) ensuring accurate information is provided to the SETA as per
  • Prescient’s skills process 
  • Supporting audits and ensuring data accuracy for statutory and compliance reporting.

• Stakeholder Support
  
  • Acting as a point of contact for HR queries from employees and managers.
  • Providing administrative and operational support to the Head of Talent and broader HR team. 
  • B-BBEE Stakeholder Engagement - serve as a key HR liaison for B-BBEE strategy and implementation across employment equity, skills development, and preferential procurement
  • Collaborate with internal and external stakeholders to ensure compliance with South Africa’s B-BBEE codes of good practice
  • Maintain accurate records and reporting for B-BBEE audits and scorecard submissions
  • Support initiatives that drive transformation, diversity, and inclusion in line with Prescient’s values and regulatory obligations

• Employee Experience & Support
  
  • Champion employee-centric processes that reflect Prescient’s values and culture
  • Manage service delivery for payroll, benefits, and employee queries with a focus on continuous improvement

• Compliance & Risk Management
  
  • Ensure global compliance with labour laws, data privacy regulations, and internal policies
  • Lead audits and risk assessments across HR functions

REQUIRED QUALIFICATIONS

Related Financial / Commercial or HR related qualification is required.