DUTIES & RESPONSIBILITIES
Take responsibility for ensuring seamless operations across the Investment Management business, working closely with the Operations Manager, COO and other leaders, teams, and key stakeholders. Maintain strong internal relationships between all the various departments within Prescient Investment Management and Prescient Fund Services, to ensure exceptional support and service delivery to clients.
Key Responsibilities include, but are not limited to:
Investment Operations Management
- Lead the day-to-day operational activities of the Investment Operations team.
- Oversee operational processes across listed, OTC, unlisted, fixed income and credit instruments.
- Ensure operational controls, procedures and service standards are consistently applied.
- Monitor operational risks and escalate material issues to the Operations Manager when required.
- Support implementation of operational process improvements and automation initiatives.
Trade Lifecycle & Investment Support
- Own the operational oversight of the full trade lifecycle, including pre-trade readiness, trade support and post-trade activities.
- Provide operational support to portfolio managers, dealers and the investment team.
- Manage settlement monitoring and ensure trade failures are resolved timeously.
- Ensure all instrument setups are completed accurately before trading commences.
- Monitor OTC positions, collateral requirements and operational controls relating to derivatives.
OTC, Unlisted Credit and Infrastructure Operations
- Manage the operational oversight and administration of OTC instruments, unlisted credit investments and infrastructure assets.
- Coordinate valuations, reconciliations and operational controls relating to these investment types.
- Ensure appropriate documentation, records and audit evidence are maintained.
- Work closely with investment teams and external service providers to ensure operational accuracy and timely execution.
Transition Management
- Lead the operational execution of new fund launches, mandate transitions, ring-fencing exercises and fund closures.
- Coordinate onboarding activities across Operations, Compliance, Legal, PFS and the Investment Team.
- Ensure all accounts, systems, reconciliations and reporting requirements are operationally ready before go-live.
- Conduct post-transition reviews and ensure all operational requirements have been successfully completed.
Prescient Fund Services (PFS) Relationship Management
- Manage the day-to-day operational relationship with Prescient Fund Services.
- Oversee reconciliations, NAV reviews, operational queries and open item management.
- Track service delivery performance and escalating recurring issues to the Operations Manager.
- Contribute operational data and insights into monthly SLA reviews.
Team Leadership & Capability Development
- Lead, mentor and develop the Investment Operations Specialist and KYC/Onboarding Specialist.
- Conduct regular check-ins, coaching conversations and development discussions.
- Drive cross-training initiatives to ensure operational resilience and reduce key-person dependencies.
- Build technical capability across fixed income, OTC, unlisted and operational processes.
- Foster a culture of accountability, teamwork and continuous improvement.
Governance, Risk & Compliance
- Ensure operational activities comply with internal policies, procedures and regulatory requirements.
- Support audits, regulatory requests and compliance reviews.
- Maintain operational documentation, SOPs and process guides.
- Assist with DTCC, EMIR and other operational regulatory reporting requirements where applicable.
Continuous Improvement & Automation
- Identify process improvements and automation opportunities within the Investment Operations function.
- Contribute to workflow optimisation and operational efficiency initiatives.
- Support implementation of ticketing, workflow and reporting tools.
- Promote a culture of documentation, process discipline and operational excellence.
