Investment Operations Team Lead (Prescient Investment Management)

DUTIES & RESPONSIBILITIES

Investment Operations Management

• Lead the day-to-day operational activities of the Investment Operations team.
• Oversee operational processes across listed, OTC, unlisted, fixed income and credit instruments.
• Ensure operational controls, procedures and service standards are consistently applied.
• Monitor operational risks and escalate material issues to the Operations Manager when required.
• Support implementation of operational process improvements and automation initiatives.

Trade Lifecycle & Investment Support

• Own the operational oversight of the full trade lifecycle, including pre-trade readiness, trade support and post-trade activities.
• Provide operational support to portfolio managers, dealers and the investment team.
• Manage settlement monitoring and ensure trade failures are resolved timeously.
• Ensure all instrument setups are completed accurately before trading commences.
• Monitor OTC positions, collateral requirements and operational controls relating to derivatives.

OTC, Unlisted Credit and Infrastructure Operations

• Manage the operational oversight and administration of OTC instruments, unlisted credit investments and infrastructure assets.
• Coordinate valuations, reconciliations and operational controls relating to these investment types.
• Ensure appropriate documentation, records and audit evidence are maintained.
• Work closely with investment teams and external service providers to ensure operational accuracy and timely execution.

Transition Management

• Lead the operational execution of new fund launches, mandate transitions, ring-fencing exercises and fund closures.
• Coordinate onboarding activities across Operations, Compliance, Legal, PFS and the Investment Team.
• Ensure all accounts, systems, reconciliations and reporting requirements are operationally ready before go-live.
• Conduct post-transition reviews and ensure all operational requirements have been successfully completed.

Prescient Fund Services (PFS) Relationship Management

• Manage the day-to-day operational relationship with Prescient Fund Services.
• Oversee reconciliations, NAV reviews, operational queries and open item management.
• Track service delivery performance and escalating recurring issues to the Operations Manager.
• Contribute operational data and insights into monthly SLA reviews.

Team Leadership & Capability Development

• Lead, mentor and develop the Investment Operations Specialist and KYC/Onboarding Specialist.
• Conduct regular check-ins, coaching conversations and development discussions.
• Drive cross-training initiatives to ensure operational resilience and reduce key-person dependencies.
• Build technical capability across fixed income, OTC, unlisted and operational processes.
• Foster a culture of accountability, teamwork and continuous improvement.

Governance, Risk & Compliance

• Ensure operational activities comply with internal policies, procedures and regulatory requirements.
• Support audits, regulatory requests and compliance reviews.
• Maintain operational documentation, SOPs and process guides.
• Assist with DTCC, EMIR and other operational regulatory reporting requirements where applicable.

Continuous Improvement & Automation

• Identify process improvements and automation opportunities within the Investment Operations function.
• Contribute to workflow optimisation and operational efficiency initiatives.
• Support implementation of ticketing, workflow and reporting tools.
• Promote a culture of documentation, process discipline and operational excellence.

REQUIRED QUALIFICATIONS

• Relevant tertiary qualification in Finance, Investments, Economics, Commerce or a related field.
• Postgraduate investment or financial markets qualifications would be advantageous.
• Industry certifications relating to investment operations, fund administration or financial markets would be beneficial.